On-Line Discount Broker Survey Weekly Results
Updated 6/5/2013 (Inception Date: 1/6/98)
Take the Survey

 What discount brokerage firm do you use for placing trades?

See the Discount Brokerage Firm Results.

 Which led you to choose this broker?

Primary Factor Secondary Factor
Commissions 46%
Services 26%
Securities Available 4%
Convenience 18%
No response 1%
Commissions 25%
Services 25%
Securities Available 7%
Convenience 31%
No response 2%

 How often do you place trades with this broker?

Less than once a year 6%
Once or twice a year 5%
Several times per year 30%
Once a month 20%
Once a week 17%
Several times a week 19%

 Which security types do you usually trade with this broker?

Common stocks 91%
Bonds 12%
No-load mutual funds 39%
Load mutual funds 5%
Foreign stocks 14%
Options 16%
Futures 1%

 How would you rate the quality of your trade executions with this broker normally?

Trade Price Speed of Execution Confirmation
no opinion 10%
unsatisfied 3%
somewhat satisfied 11%
satisfied 42%
very satisfied 32%
no opinion 8%
unsatisfied 3%
somewhat satisfied 7%
satisfied 32%
very satisfied 48%
no opinion 8%
unsatisfied 3%
somewhat satisfied 7%
satisfied 32%
very satisfied 48%

 How satisfied are you with this broker’s reliability in terms of gaining access when you need it?

Broker-Assisted Traded Electronic Trades Touch-Tone Trades
no opinion 65%
unsatisfied 3%
somewhat satisfied 4%
satisfied 13%
very satisfied 12%
no opinion 12%
unsatisfied 4%
somewhat satisfied 7%
satisfied 28%
very satisfied 47%
no opinion 86%
unsatisfied 1%
somewhat satisfied 2%
satisfied 5%
very satisfied 4%

 How do you rate your overall satisfaction with this broker?

Broker-Assisted Traded Electronic Trades Touch-Tone Trades
no opinion 67%
unsatisfied 3%
somewhat satisfied 4%
satisfied 12%
very satisfied 12%
no opinion 12%
unsatisfied 4%
somewhat satisfied 7%
satisfied 27%
very satisfied 47%
no opinion 87%
unsatisfied 1%
somewhat satisfied 2%
satisfied 4%
very satisfied 4%

 What is the size of your portfolio? (Optional)

no answer 23%
0 to $100,000 27%
$100,000 to $300,000 18%
$300,000 to $500,000 9%
$500,000 to $1,000,000 11%
over $1,000,000 11%