Broker How Broker Ranks Relative to Others in Terms of: Usage by
Respondents
(%)
Trade Price Execution Speed Reliability Overall Satisfaction
Broker-
Asst. Trades
Electronic
Trades
Broker-
Asst. Trades
Electronic
Trades
Wells Fargo Investments 1 9 10 2 10 9 1.1
thinkorswim 2 1 1 1 2 1 2.8
TradeKing 3 7 8 6 9 4 1.7
Scottrade, Inc. 4 3 7 5 6 3 19.5
Interactive Brokers 5 12 13 11 13 6 2.1
E*Trade Financial 6 2 11 4 11 5 7.9
Charles Schwab 7 10 4 8 4 8 14.4
USAA Brokerage Services 8 5 2 9 1 7 4.3
Vanguard Brokerage Services 9 8 3 10 3 10 4.3
Fidelity Brokerage Services 10 6 5 3 5 2 14.2
TD Ameritrade 11 11 12 12 12 11 15.9
optionsXpress 12 4 6 7 8 12 1.5
Banc of America Investment Services 13 13 9 13 7 13 1.6