2016 On-Line Discount Broker Survey Year-End Results


Quality of Trade Executions (Speed of Execution)

Brokerage Total Responses Very Satisfied Satisfied Somewhat Satisfied Unsatisfied No Opinion
(Not listed)
4549
0.37%
0.31%
0.09%
0.02%
0.09%
Banc of America Investment Services
1
100.00%
Charles Schwab
116
59.48%
30.17%
3.45%
6.90%
E*Trade Financial
23
47.83%
52.17%
Fidelity Brokerage Services
146
72.60%
19.86%
3.42%
4.11%
Firstrade Securities
3
100.00%
Interactive Brokers
17
64.71%
29.41%
5.88%
Muriel Siebert & Co.
2
50.00%
50.00%
OptionsHouse
2
50.00%
50.00%
Regal Discount
1
100.00%
Scottrade, Inc.
67
44.78%
43.28%
8.96%
2.99%
SogoTrade
1
100.00%
StockCross Financial Services
1
100.00%
T. Rowe Price Brokerage
4
50.00%
50.00%
TD Ameritrade
79
49.37%
39.24%
8.86%
2.53%
Thinkorswim
3
33.33%
66.67%
TradeKing
3
33.33%
66.67%
USAA Brokerage Services
11
54.55%
27.27%
9.09%
9.09%
Vanguard Brokerage Services
45
48.89%
37.78%
8.89%
4.44%
Wells Fargo Investments
3
33.33%
33.33%
33.33%