Sifting through countless of stocks in the IT Services industry can be tedious, and sometimes two stocks are just too similar to judge which is the better investment. If you’re on the fence about investing in Twilio Inc., PagerDuty or Inc. because you’re not sure how they measure up, it’s important to compare them on a few factors before making your decision.

Read on to learn how Twilio Inc., PagerDuty and Inc. compare based on key financial metrics to determine which better meets your investment needs.

About Twilio Inc., PagerDuty and Inc.

Twilio Inc., together with its subsidiaries, provides customer engagement platform solutions in the United States and internationally. The company provides various application programming interfaces and software solutions for communications between customers and end users, including messaging, voice, email, video interactions, digital engagement centers, marketing campaigns, and user authentication and identity solutions. It also offers software products to build direct and personalized relationships with their end users, such as Segment, a platform that provides tools to harness the power of contextual data by unifying real-time information collected throughout each customer’s journey into a unique profile. Twilio Inc. was incorporated in 2008 and is headquartered in San Francisco, California.

PagerDuty, Inc. engages in the operation of a digital operations management platform in the United States and internationally. The company collects data and digital signals from virtually any software-enabled system or device and leverages artificial intelligence and powerful machine learning to correlate, process, predict, and remediate incident. Its platform includes PagerDuty Incident Management that provides a real-time view status of a digital service; AIOps that applies machine learning to correlate and automate the identification of incidents from billions of events; automation offers centralized design time and run time environment for orchestrating automated workflows; customer service operations, which is offered to orchestrate, automate, and scale responses to customer issues; and artificial intelligence offers generative AI capabilities for the PagerDuty operations cloud platform . The company serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.

Latest IT Services and Twilio Inc., PagerDuty, Inc. Stock News

As of September 9, 2026, Twilio Inc. had a $34.9 billion market capitalization, compared to the IT Services median of $827.6 million. Twilio Inc.’s stock is up 59.7% in 2026, down 0.6% in the previous five trading days and up 108.28% in the past year.

Currently, Twilio Inc.’s price-earnings ratio is 31.4. Twilio Inc.’s trailing 12-month revenue is $5.6 billion with a 20.6% net profit margin. Year-over-year quarterly sales growth most recently was 22.0%. Analysts expect adjusted earnings to reach $5.929 per share for the current fiscal year. Twilio Inc. does not currently pay a dividend.

As of September 9, 2026, PagerDuty, Inc. had a $1.1 billion market cap, putting it in the 46th percentile of all stocks. PagerDuty, Inc.’s stock is up 3.6% in 2026, down 3.3% in the previous five trading days and down 20.91% in the past year.

Currently, PagerDuty, Inc.’s price-earnings ratio is 6.3. PagerDuty, Inc.’s trailing 12-month revenue is $494.7 million with a 37.5% net profit margin. Year-over-year quarterly sales growth most recently was 0.8%. Analysts expect adjusted earnings to reach $1.356 per share for the current fiscal year. PagerDuty, Inc. does not currently pay a dividend.

How We Compare Twilio Inc., PagerDuty and Inc. Stock Grades

Stock evaluation requires access to huge amounts of data and the knowledge and time to sift through it all, make sense of financial ratios, read income statements and analyze recent stock movements. AAII created A+ Investor, a robust data suite that condenses data research in an actionable and customizable way suitable for investors of all knowledge levels, to help investors streamline and work through such data.

AAII’s proprietary stock grades come with A+ Investor. These offer intuitive A‐F grades for each of five key investing factors: value, growth, momentum, earnings estimate revisions and quality. Here, we’ll take a closer look at Twilio Inc., PagerDuty and Inc.’s stock grades to see how they measure up against one another.

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Twilio Inc., PagerDuty and Inc. Growth Grades

Company	Ticker	Growth
Twilio Inc.	TWLO	D
PagerDuty, Inc.	PD	C

The foundation of growth investing is seeking out stocks of companies exhibiting strong, consistent and prolonged growth that is expected to continue into the future.

In order to compute the growth score and assign it a letter grade, the percentile ranks for each of three components‐consistency of annual sales growth, five-year sales growth rankings adjusted for extreme levels, and consistency of positive annual cash from operations‐must be determined. These three rank figures are added together, and the sum is ranked against the entire stock universe to arrive at a company’s Growth Score to create an equal distribution of grades.

The companies in the bottom 20% of the stock universe receive Growth Grades of F, considered to be very weak, while those in the top 20% receive A grades, which are considered very strong.

Twilio Inc. has a Growth Score of 37, which is Weak. PagerDuty, Inc. has a Growth Score of 59, which is Average.

The Growth Stock Winner: No Clear Winner

Neither Twilio Inc., PagerDuty or Inc. has a high enough Growth Grade to be considered a “winner.” Investors who are considering these companies should do additional due diligence and research to see if either could be a good addition to their portfolios. It’s important to look at a wide range of financial metrics in order to determine if Twilio Inc., PagerDuty or Inc. is the better investment when it comes to sustainable growth.

Twilio Inc., PagerDuty and Inc.’s Quality Grades

Company	Ticker	Quality
Twilio Inc.	TWLO	B
PagerDuty, Inc.	PD	B

Like the Value Grade, AAII’s A+ Investor Quality Grade comes from the percentile rank of key metrics. Specifically, the Quality Score is the percentile rank of the average of the percentile ranks of return on assets (ROA), return on invested capital (ROIC), gross profit relative to assets, buyback yield, change in total liabilities to assets, accruals, Z double prime bankruptcy risk (Z) score and the F-Score.

The score is variable, meaning it can consider all eight measures or, should any of the eight measures not be valid, the remaining measures that are valid. To be assigned a Quality Score, stocks must have a valid (non-null) measure and corresponding ranking for at least four of the eight quality measures.

The Quality Score is used to assess the underlying “quality” of a particular stock. A higher-quality stock possesses traits associated with upside potential and reduced downside risk. Backtesting of the Quality Grade shows that stocks with higher grades, on average, outperformed stocks with lower grades over the period of 1998 through 2019.

Stocks receive better grades (higher scores) for having higher scores for the quality subcomponents and worse grades (lower scores) for lower scores for the subcomponents.

Twilio Inc. has a Quality Score of 67, which is Strong. PagerDuty, Inc. has a Quality Score of 71, which is Strong.

The Quality Grade Winner: It’s a Tie!

Looking at the Quality Grade breakdown above, both Twilio Inc., PagerDuty and Inc. have a grade of B. For investors who focus solely on a company’s overall quality, you will need to conduct further research into both companies to see if they are a good fit for your portfolio. As a good rule of thumb, you should always analyze multiple factors based on a wide range of metrics before choosing a company to invest in.

Twilio Inc., PagerDuty and Inc.’s Estimate Revisions Grades

Company	Ticker	Earnings Estimate
Twilio Inc.	TWLO	B
PagerDuty, Inc.	PD	B

Earnings estimate revisions scores consider the magnitude of a company’s earnings surprise in its last two reported fiscal quarters. Often, positive surprises beget further positive surprises‐or at least continued sales growth (the exact opposite is generally true, too).

Estimate revisions offer an indication of what analysts are thinking about the short-term prospects of a firm. Estimate revisions are based on the statistical significance of a firm’s last two quarterly earnings surprises and the percentage change in its consensus estimate for the current fiscal year over the past month and past three months.

Twilio Inc. has a Earnings Estimate Score of 73, which is Positive. PagerDuty, Inc. has a Earnings Estimate Score of 69, which is Positive.

The Earnings Estimate Revisions Grade Winner: It’s a Tie!

Looking at the Earnings Estimate Revisions Grade breakdown above, both Twilio Inc., PagerDuty and Inc. have a grade of B. For those focusing solely on a company’s estimate revisions, other financial metrics will need to be evaluated to determine whether Twilio Inc., PagerDuty or Inc. is a better fit.

Other Twilio Inc., PagerDuty and Inc. Grades

In addition to Estimate Revisions, Growth and Quality, A+ Investor also provides grades for Value and Momentum.

Momentum grades help uncover stocks experiencing anomalously high rates of return; research finds that stocks with high relative levels of momentum tend to outperform, whereas those with low levels of momentum tend to continue underperforming.

Successful stock investing involves buying low and selling high, so stock valuation is an important consideration for stock selection. Buying stocks that are going to go up typically means buying stocks that are undervalued in the first place, although momentum investors may argue that point.

These 2 key factors, when combined with the above, provide a holistic view into a particular stock. Further, by joining A+ Investor you can see whether Twilio Inc., PagerDuty and Inc. pass any of our 60+ stock screens that have outperformed the market since their creation.

So, Which Is the Better Investment, Twilio Inc., PagerDuty or Inc. Stock?

Overall, Twilio Inc. stock has a Growth Score of 37, Estimate Revisions Score of 73 and Quality Score of 67.

PagerDuty, Inc. stock has a Growth Score of 59, Estimate Revisions Score of 69 and Quality Score of 71.

Comparing Twilio Inc., PagerDuty and Inc.’s grades, scores and metrics can act as a solid basis to determine whether they may be a good investment or not. You’ll also want to look at your portfolio’s asset allocation as well as your risk tolerance and financial goals to see if either of these stocks would make a good fit for you. AAII can help you figure out which investments align with your individual needs and preferences.

Investors are encouraged to do their own due diligence and research. In this way, individuals can effectively become managers of their own assets‐without having to rely on others for financial independence. You can count on AAII for timeless articles on financial planning and stock-picking, unbiased research and actionable analysis.

A+ Investor adds to our qualitative teaching with a powerful data suite to help you whittle down investment choices to find stocks, exchange-traded funds (ETFs) or mutual funds that meet your needs.

AAII Disclaimer

We make no representations or warranties that any investor will, or is likely to, achieve profits similar to those shown, because past, hypothetical or simulated performance is not necessarily indicative of future results. Before making an investment decision, you should consider your circumstances and whether the information on our content is applicable to your situation. This information was prepared in good faith, and we accept no liability for any errors or omissions. The full disclaimer can be read here.