RAINER F from MA posted over 4 years ago:

Life time member here, I paid. DO NOT DARE TO DISCONTINUE THE PRINT VERSION !!!! Also, do not play disgusting games trying to wear down customers with not sending the prints without explanation and having customer 'representatives' telling lies and pointing to the post office for missing magazines, one of the oldest and most disgusting 'tricks' for deflecting. Everybody has too much screen time already, which is bad for eyes and other things, so those who are not yet stupid enough to do everything 'online' want prints and shall get them. Your 'supply chain' worries are your problem and a bit ridiculous anyway. You have my permission to use cheap paper and use less colour etc., but do not play games with the print magazine. You migrate pretty much to 'premium services' any way, which is another trick to get rid of 'costly' life time members, you should make enough profit from that game to afford cheap paper.

RAINER F from MA posted over 4 years ago:

In fact, you can just print the PDF, double-sided and black/white, I do not care about shiny exteriors. I just do not want to print myself (I paid, remember?), I do not want to read everything on a computer (or even more stupid, phone) screen, and I do not want to load my computer's storage systems. I PAID, for everything, including the prints !!!!!!!

G R from IA posted over 4 years ago:

Charles, I'm happy to help out by changing my subscription to digital. Thanks for continuing to provide great value for my lifetime subscription!

CHARLES R from IL posted over 4 years ago:

Ranier: Member services has confirmed your address as being correct and sent you an additional copy of the November Journal. I would check with your local post office if you continue to have delivery problems. Though it is a small number, there have been some members who have incurred problems with the post office not delivering the magazine to their houses.

-Charles

CHARLES R from IL posted over 4 years ago:

G R - Thank you!

JAMES F from FL posted over 4 years ago:

Although I often access the ditgital version of the AAII Journal, I very much value the print version, even when it finally arrives at the end of the month. I also receive the print and digital version of The Wall Street Journal. Hopefully, Mr. Rotblut is not laying the groundwork for the elmination of the print edition. This life-time member would strongly object to that elmination.

RAINER F from MA posted over 4 years ago:

"Hopefully, Mr. Rotblut is not laying the groundwork for the elmination of the print edition. This life-time member would strongly object to that elmination." What I say, you just say it much nicer, and more to the point ...

NEAL R from MD posted over 4 years ago:

Would it not be a shame to deprive the mail carriers of the opportunity to read the issues on their lunch break thus hindering their financial knowledge and economic future?

WILLIAM G from CA posted over 4 years ago:

Opt In and Opt out are confusing. Are you opting in to digital or are you opting out of print? Need more clarity of what you are opting for.. I prefer the print media as it is easier to read and refer to As a life member since the early 90s I find it hard to spend and read everything on line..

RAINER F from MA posted over 4 years ago:

I got the November print magazine in December. The December 2021 print version is not delivered yet on 12/29/21. When will we get it?

RAINER F from MA posted over 4 years ago:

"Member services has confirmed your address as being correct and sent you an additional copy of the November Journal." That was not an 'additional' copy, that was the ONLY copy, after many phone calls. 'My local post office' does not have that kind of issues month after month and ONLY from AAII, and ONLY since a few month. Coincidences, much? Now I hope to get the December print, and then the Jan. 2022 print, WITHOUT 'post office issues'.

RAINER F from MA posted over 4 years ago:

This is an email exchange with an AAII 'customer representative'. This person sent me an extra version of the November 2021 print, because I complained about not having received it before. This is going on month after month now since about mid 2021. Never had any problems before, never had any problems with any other subscription like that (e.g. Kiplinger Magazine), no address change since 20 years (my local post office neither). Now this person has the guts to tell me (repeatedly) my local Post Office is the problem, although every time I complain the prints arrive fine (if late), while the routine mailings do not (lately). Can someone at AAII with the capability of applying logic take care of this? Maybe someone at AAII also investigates whether different addresses are used for the routine mailings and for the late mailings (after complaints)? What is the exact mailing info I need to tell my local post office about the sender of the magazines? Or is this not an issue of simple logic, but rather 'design', just like that 'warning' about supply chain issue? ------------------------ email exchange attached (my answer first) -------------------------------- My local post office had no problems with the November issue ( that you sent way late after me asking for it). So, lets put that excuse to rest. This is getting insulting. I did not change my address since 20 years and I got the prints without problems until recently (mid 2021 or so), when I had to start asking for them month after month. Why does my local post office have no problems with the prints you sent me when I ask for them specifically, only with those that are supposed to arrive routinely? Do you (now) use different addresses for the routine mailing and for the specific mailing after I complain? Investigate that and send me the December issue IMMEDIATELY! On Wed, Dec 29, 2021 at 4:59 PM Brian Danzy wrote: Dear member, Our issues are sent out between the 15-20 of every month. If you have not yet received your issue, we suggest checking with your post office. Per our last conversation it’s possible there may be a mix up with your local post office. Sincerely, Member Services ------------------------------------- end attachment ----------------

RAINER F from MA posted over 4 years ago:

Title: AAII Journal Start Date: 4/1/2012 Expiration Date: 3/31/2037 Delivery: Print "Opt In and Opt out are confusing" There is a DETAILS link in the Opt In/Out section, clicking on that yields above information (for me). My address in the profile is correct as well, like it was since the start date. There is thus no chance that - in November and now also December at least - the regular mailings can get lost routinely, as AAII claims, while the special mailings after my complaints succeed, also routinely. Unless different addresses are used suddenly, or unless all that is intentional. In terms of investigating at the post office, which I am still willing to do in spite of the above: They need the EXACT date of the routine mailings to me (for example the December mailings), and they need the exact sender name and address. Meanwhile, I need the December print being sent to me asap and help in investigating at the post office with exact information. Failing all that in a timely manner will justify further actions on my part.

P R from WI posted over 2 years ago:

Received an email 08/28/2023 asking for a donation. I never click on email links, so I logged on to verify. I could not find any info on this topic, so I sent an email requesting additional information, etc. I did not get a reply, so then I called on 09/01 regarding this topic.

I receive several magazines via USMail. And it is a pleasure to read in quiet, highlight text, take notes in the margins, and contemplate what we have just read. The AAII Postal magazine has the most value and distinguishes it from other sources.

How the other magazines have handled the supply chain issue is by communicating to their valued readers via email that the magazine was delayed and we would be notified when sent. How great is that!

There are magazines that have gone bust or went online and they provided a refund. Man, respect to those guys! Perhaps lifetime members could get a pro-rated refund based on the expiration year. The $2 "donation" business seems weird.