3 Reasons to Embrace the New Investment Technology Platforms

For investors, and investment advisory firms, robo-technology can offer specific advantages.

Online advisory service for asset management has finally made it to the mainstream. “Robo-technology,” as it is called by some in the industry, analyzes stocks, mutual funds, ETFs and other investments vehicles, automatically places trades and maintains proper asset allocation levels within a portfolio. Some argue that using technology places asset managers and the strategies of asset management in a “game of chance.” However, several smaller investments firms see the technology as leveling the playing field for their clients.

Steven Singleton, executive vice president and director of quantitative research and portfolio management for Blaylock Beal Van LLC, is the creator of ELROI Research Analytics, the firm’s proprietary platform for Individual stock and portfolio analysis. Singleton says, “Robo-technology brings these tools and the resulting decision point down to the individual investor and the adviser, empowering them with the control to directly choose the vehicle and structure suitable to their investment goals and horizon.”

As CEO of an investment advisory firm, I agree with him and have begun using a robo-platform to manage my clients’ portfolios as well as my personal portfolio. I see three reasons why this technology will change the game for the small investor and the small investment firms.

Less Risk

The utilization of technology to “assist” with investment selection is nothing new to the investment industry. Big firms have been utilizing technology with their high-net-worth clients for decades. These platforms provide firms the opportunity to offer an affordable “assistant” that can scour through an enormous amount of historical data, statistics, and trends. This provides the investment adviser with an arsenal of suitable recommendations in a fraction of the time and cost it would have taken utilizing traditional methods.

The potential of having unbiased, objective investment ideas is a pretty good thing. The better technology platforms allow the consumer and the asset manager to have some customization and the ability to adjust things before any trades are executed. For the adviser, it provides operational efficiency by reducing manual processing.

In one recent article in a financial planning magazine, an adviser made the comment that robo-technology won’t be tested fully until we have a bear market with declines in the 20% to 30% range. In my mind, no portfolio that is being actively managed should see declines in the 20% to 30% range—and that includes those that are managed by robo-technology!

I believe that a combination of a good technology platform and an asset manager who is a registered investment adviser can provide portfolios that consistently have less risk.

Tax Efficiency

Using technology, larger firms have often been able to provide their high-net-worth clients with better returns and lower tax liability. A lot of the technologies out there today have mechanisms built in that utilize holding strategies as well as good stock selections. A good stock selection strategy typically means that your portfolio will have fewer turnovers. Lower turnover means greater tax efficiency, but not tax avoidance. Robo-platforms allow you to manage tax liability when it might be just a little more conducive to your financial situation.

Tax efficiency is typically implemented via tax-loss harvesting. Online investment adviser Wealthfront defines tax-loss harvesting as, “a technique used to lower your taxes while maintaining the expected risk and return profile of your portfolio. It harvests previously unrecognized investment losses to offset taxes due on your other gains and income.” Wealthfront is an example of one robo-advisory service that implements tax-loss harvesting and tax efficient allocation; however, there are many firms implementing similar strategies. Using robo-technology that is programmed for tax efficiency and set on autopilot can be an excellent feature.

Lower Cost

For smaller firms that can’t afford to hire an entire investment team, or a CFA, robo-technology has leveled the playing field, for both the firms and individual investors. A smaller firm might expend hundreds of thousands of dollars securing a CFA to do research and portfolio construction, where robo-technology can do the job for a fraction of the cost. This can save small firms big dollars that can be utilized to help the firm grow.Passing the cost savings on to investors allows more investors with less assets to better afford advisory services that were traditionally only available to high-net-worth investors.

If you are considering investing on a robo-platform, I suggest that, as with any new opportunity, you conduct due diligence and have a working understanding of how the tool functions. You might want to consider platforms that have no or smaller account minimums while you test the waters. Look for key features like portfolio management and analysis and the option to invest in various types of securities. Personally, I like platforms that offer an open architecture and allow me to make some decisions on my own. Also, check to see what additional fees might be attached to using platforms. [See the box below for questions to ask when investigating robo-advisers.]

As an individual investor, your first step should be to reach out to your adviser and ask for their opinion and ideas on robo-investment philosophy and platforms. Technology is a wonderful tool, but I believe it should only be considered if complemented with the human presence of an adviser. Human expertise, planning, experience and understanding of a client’s long-term strategy is something a computer will never replace, but together it’s a good marriage and can help you reach your long-term financial goals in a cost-effective way.

Questions to Ask

Here is a quick list of what to look for when investigating robo-advisers.

1. Read the “About Us” Section

Is this section of the website vague? Some websites give you the bare minimum when it comes to information about what they do or how they manage your money. Make sure that the website has a lot of information. Ask questions like:

  • What are the basic services I will receive?
  • How often is the portfolio reviewed?
  • Who invests in the portfolio? Am I or is the company doing the actual investing?
  • What is the minimum amount required to invest?
  • What kinds of fees can I anticipate incurring?
  • What type of communication can I expect? (phone, email, etc.)
  • What types of securities will you be investing in or recommending?
  • Is tax guidance provided?
  • Is guidance on taking retirement withdrawals given?
  • What are the advisers’ licenses?

2. Read the FAQ section

Look through “popular questions” that many other investors have had. This section typically proves to be very insightful.

3. Think about what services you actually need and see if they offer them. Do not make exceptions.

If you need tax guidance and the advisory firm doesn’t provide it, don’t go that route. If you are more concerned about risk management, but the adviser doesn’t look at your risk tolerance when deciding asset allocation, run away.

4. Make sure you have constant access to your account information and monitor all of the transactions.

Find out how often the service sends investors updates on their portfolio. You need updates: If the service is making moves with your money and you’re not aware of what is going on, that will be bad news.

Source: “What Exactly Do Online Investment Advisory Services Offer?,” by Jaclyn McClellan, January 2015 AAII Journal.

Discussion

Tony Hausner from MD posted over 10 years ago:

What are folks reactions to these robo-advisors? Here are the results from one robo-adviser: https://www.betterment.com/resources/investment-strategy/betterment-historical-performance/ Comments?


Jackie McClellan from IL posted over 10 years ago:

Based on the large inflow of cash that these firms have experienced I would say the general reaction is positive, hence the new Robo-Advisers column in CI. I have written about them several times and I think for the individual investor the most important thing is finding a service that fits what you want or need.


Douglas Major from CA posted over 10 years ago:

Anyone has advise or experience with the Rockwell NeuroAnalyzer?


Jackie McClellan from IL posted over 10 years ago:

I haven't heard of it, but I will definitely check it out. Always looking for ideas! Thank you. Do you have experience with it?


J Haralson from WA posted over 10 years ago:

Just discovered Betterment, one of the goals based investing outfits from one of my sons - he liked it, so, dialed me in to "try it out". So, I am doing that in a quest to cut down on the amount of work required to keep my own portfolios going! More time for other stuff!


Jackie McClellan from IL posted over 10 years ago:

That's awesome! Yea we have heard good things about Betterment. Definitely keep up posted with what you think of their services, or possible caveats that other users should be aware of.


Bruce Berg from NV posted over 10 years ago:

On the Rockwell Neuroanalyzer, I watched the review which, if true, would give a user astronomical returns. This is basically technical analysis. And, I am not a huge believer in technical analysis but most of the professionals use it. So, I searched for a review. I recommend reading this, and other, reviews before buying. http://www.trade2win.com/reviews/websites/112-rockwell-trading I actually bought into a subscription for Stockrover.com which was reviewed here on CI. It has, in my opinion, probably the best fundamental analysis available. The basic is free and the paid-for version is affordable. Plus there are a ton of how-to videos.


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